frequently asked questions (pcb)

 

1.can you give me an instruction on how to order pcb from e-teknet?

2.what cam files do you accept?  

3. what gerber files do you need to produce my board?  

3-1. do you accept dfx file generated by autocad instead of gerber file?

4.do you check my artwork?  

5.where should i send my pcb files?

6.what do you do with my set-up & test nre charge?  

7.what are your manufacturing capabilities?  

8.can you give me an instruction on how to send a quote request to e-teknet and what information do you need for a quick quote?  

9.how do you send the quote to me upon submit of my online quote request?  

10.what is the lead time?  

11. how should i pay for my ordering?

12. what is hold-up?

 

1.can you give me an instruction on how to order pcb from e-teknet?

there are four steps to complete your ordering:

step 1:  you need to send us information through our online quote form at  http://www.e-teknet.com/webstore/pcbquote.htm or you can send the board data to sales@e-teknet.com and ask for an offline quote.                

step 2: you will receive your quote instantly upon sending your online quote request. or you will receive the quote in 24 hours if you send an offline quote request. then, if you are happy with our quote, please send your pcb gerber files to us. we encourage you to ask whatever questions you may before ordering.

step 3: we will check your gerber files to see if they match with the information on your quote request form and if the gerber files are complete and acceptable for our manufacture processing. we may give you some suggestions if there are some problems.

 

2.what cam files do you accept?

  • gerber files generated by pcb design software. 274x format is preferred.  other gerber formats, such as 274d,  may have compatibility problems with cam's and we will not be responsible should there be problems generated by non-274x format.

3. what gerber files do you need to produce my board?

different pcb cad software has different file extension definitions. the following gerber files and drill files are just examples from protel.

2-layer file extensions in protel

 examples of file 

top layer (routing)  

bottom layer (routing)   

top layer overlay

bottom layer overlay

top solder mask  

bottom solder mask  

drill drawing ( with defined drill sizes and locations) 

read me file (include design and manufacturing guidelines or nc drill file if necessary)   

 

.gtl  

.gbl

.gto

.gbo

.gts

 .gbs

.gdd, .drr, drd  

                       

.txt

 

depending your needs, you may also send

top paste mask  

bottom paste mask  

pad master, top 

pad master, bottom 

keep out layer

drill guide  

.gtp

.gbp

.gpt

.gpb

.gko

.gdg   

for multiplayer pcb, in addition, you may send the following files

mid layer 1, etc.                  

power plane 1, etc.

mechanical layer 1, etc.  

drill drawing, top to mid 1, mid2 to   mid 3, etc. 

drill guide, top to mid 1, mid2 to   mid 3, etc.                 

.g1, g2, etc.

.gp1, gp2, etc.

.gm1, gm2, etc.

.gd1, gd2, gd3, etc.

.gg1, gg2, gg3, etc.

 

3-1. do you accept dfx or dwg file generated by autocad instead of gerber file?

yes. we can use your dfx or dwg file  generated by autocad to make  boards. we transfer the autocad file to gerber files to make your boards. a pdf file shown correct board layout and generated by the customer is required.  we will be responsible if the gerber files generated by us from the autocad file are wrong compared to the pdf file.  however, we will not be responsible if the pdf file is wrong. 

4. do you check my artwork?

we check your artwork based on gerber files or autocad files. we do provide some suggestions to you, free of charge if you need, on our design rules such as increasing clearance, trace width or pad size to decrease cost or make your ordered boards within our manufacturing capability. but it is still up to you to make decision.

 

 

5.where should i send my pcb files?

please email your files to: sales@e-teknet.com.

 

6.what do you do with my set-up & test nre charge?

the set-up charge is used for our preparation of tooling and photo process. the test charge is used for our preparation of test fixtures and test program for test of your board. the set-up & test nre charge is nonrecurring. it means you will not need to pay the nre charge for repeat orders of the same pcb layout files.

 

7.what are your manufacturing capabilities?

for this information, please check our site at http://www.e-teknet.com/productpcb.htm.

 

8.can you give me an instruction on how to send a quote request to e-teknet and what information do you need for a quick quote?

please go to our online pcb quote at http://www.e-teknet.com/pcb_quoteformmember.asp or http://www.e-teknet.com/pcbassembly_quoteformmember.asp and fill out the form and click the button �submit� and it�s done. all of the items marked with �*� are necessary information we need for your quote. the more accurate the information you give us through the quote form, the quicker and more reliable you will get the quote. for the technical terms you may have trouble to understand, please click the underlined terms for explanation.

 

9.how do you send the quote to me upon submit of my online quote request?

you will receive the quote instantly both via online and from your email address.

 

10.what is the lead time?

the lead time is the duration between the time you order and the time the boards to be shipped. the time should be in business hours from 8 am to 5 pm (pst). you should add additional days for weekends and national holidays.

 

11. how should i pay for my ordering?

for first time orders, you payment may be cod (for customers in united states only) or prepay.  for online  credit card payment please go to e-teknet order form.  for offline credit card order please go to payment form _credit card_.pdf.  we encourage customers to apply a net 30 account at e-teknet. your payment term will be simply 30-day net if you have set up an account with us. the order process can be much easier and quicker if you have the account. for new account application, please download the application form in pdf format at

http://www.e-teknet.com/webstore/accountappform.htm

and fill out the form and fax back to us at 480-752-7855. the approval process may take 24 ~ 72 hours.

12. what is hold-up?

we hold up production of your boards for your instruction or revision if there are any problems in your board layout files. it may come from mistakes from your board files or some possible problems in your board design. you should check your board files very carefully to avoid hold-up. the hold-up may delay shipping of your ordered product! it takes about one ~ two days to resume production after one hold-up period.

 

 

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